Reviews for Healthy Way Waterproofing & Mold Remediation
- Reviewed By: Tara C.
- Location: Bridgewater, NJ
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This review was copy/pasted from:
- Original Review Link: https://www.angi.com/companylist/us/nj/wall-township/healthy-way-waterproofing-and-mold-remediation-llc-reviews-6259480.htm#reviews Link to Original Review Posted on Angie's List
- Comment: FIRST CALL: Our call was answered promptly. The office staff was helpful and a first appointment was quickly scheduled. TESTING/QUOTE: The representative came to our home, did a walk through, and sent testing to an independent lab. Test results came back about 5 days later. Findings pointed to three kinds of mold in the basement and ? very sadly ? unsafe conditions for us and our pets. The quote was high but fair considering that the work to be done was extensive. A lot of information was shared at this point with us ? about mold, about the general process, etc. The very knowledgeable representative did a great job of explaining the process and answering our questions. While we declined a financing package, it was offered. He anticipated the process ? from start to finish ? would take approximately 10 days. HOUSE CLEAN OUT: We were advised to rent a dumpster. (Independent company, paid separately.) A crew came by on a Saturday to assist with the move out process. The process took much longer than originally expected for a variety of reasons. Nevertheless, the team was incredibly professional and helpful. MOLD REMEDIATION: The mold remediation followed a day or so later. The crew was in the house 2-3 days. We were warned that it can get a bit smelly (due to sealant fumes), so we vacated the house while they did the work. The team members worked very neatly in our home and the team leader communicated with us via phone/txt about the progress of the project. THE OOPS PORTION OF THE PROJECT: The water remediation aspects of the project were supposed to begin right after the mold remediation. However Healthy Way mistakenly filed the work/construction permits in the wrong town! Mistakes certainly happen. (We understand!) And, they worked to rectify the situation. (Excellent!) However, communication with us was very spotty during this time. This project that began at the end of July slipped through to the end of August? It is now the first week of September and we?re just finishing that final lap. I love their people and workmanship. However, I admit I was a bit frustrated with this aspect of the project. WATER MANAGEMENT & DEHYDRATION UNIT: Much work was done? and so far, so good! THE WINDUP: Mold problems are scary and overwhelming. And, there are also a lot of dubious ?remediation specialists? out there. Healthy Way is staffed by skilled professionals who do quality work at a fair price. While, I hope to God I never have mold problem ever again in my life, if I do, I?m calling these guys.
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Overall Rating