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Reviews for Healthy Way Waterproofing & Mold Remediation

  • Comment: Tom was very polite and knew his stuff when he came over for the estimate. Always on time and if he was running late called. Estimate was very competitive with others after a little bit of going back and forth with provider. I made sure to be very specific on understanding what was a typical installation as included in the price and what I wanted done. Worked with Kelly in their office who was very helpful in scheduling and any questions along the way. They took care of permits and inspections. They started the job on the promised date. Full project took about a week. Stopped over to see progress on first day and noticed some walls were not totally removed as promised. After crew called back to the office to confirm they finished up as required. Jackhammered the perimeter floor and installed drain without any issue. They were able to use existing sump pits with some effort but they did it. Existing floor tiling cut as straight as possible when trench was dug to allow for replacement tiles after installation. Could have easily just tore the floor up without regard for owner having to replace but they didn't. Stuff in basement was covered the best they could but there is a lot of dust with this work. Fans & filters used to minimize mess. After completion of work noticed some damage to drop ceiling and some other small issues when I did the final walk thru before final payment. Spoke with project manager over the phone and described what was wrong. Foreman and project manager stopped over to see the issues and spent the day correcting everything...going to Home Depot to buy whatever was needed, making repairs, etc. Things happen during a job but these guys really took care of things the right way to keep the customer happy. i would definitely recommend Healthy Way for this type work.
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