Basement Waterproofing in Tinton Falls

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Basement Waterproofing

The Healthy Way

Unlike other waterproofers in New Jersey, we provide our customers with a streamlined process for all of their waterproofing needs. Our goal is to get to the crux of your home’s issues. If we spot signs of water in your basement, we go right to the source of the problem, working hard to fix structural deficiencies to prevent problems like mold growth and foundation damage. We are proud to be New Jersey’s one-stop shop for all of your basement waterproofing needs. New Jersey homeowners choose Healthy Way because our experts are friendly, experienced, harworking, and fully certified. We won’t rest until your waterproofing problems are solved. Because we specialize in both interior and exterior waterproofing services, you won’t have to worry about hiring a laundry list of contractors to correct your moisture problems. With Healthy Way provides all-inclusive basement waterproofing in Tinton Falls, it’s no surprise that New Jersey residents trust Healthy Way to make their homes more livable every day.

Service Areas

The Healthy Way Difference

At Healthy Way, we strive to set ourselves apart from the competition by offering the best basement waterproofing services in New Jersey. We won’t be happy with our work until you are 100% satisfied, whether you need a thorough moisture inspection or a large-scale waterproofing project. Our basement waterproofing experts are certified, trained, and have worked on more than 4,000 repairs. They understand that your moisture problems aren’t like anybody else’s, which is why all of our waterproofing proposals are created specifically for your home. You won’t find any “one-size-fits-all” solutions here, and we wouldn’t have it any other way.

Once your basement waterproofing project is complete, we make it a point to keep our staff available to address any questions or concerns you may have. Our goal is your 100% satisfaction, from the moment you call our office to schedule an inspection to the time you sign off on our work.

Waterproofing Services in New Jersey

With more than two decades of experience and a team of fully certified and trained waterproofing professionals, there is no waterproofing project in New Jersey that we can’t handle. When not addressed, water and moisture problems can cause serious health risks for your family. We’re talking buckling walls, sinking foundations, and even toxic mold. With your home’s value and your family’s health on the line, you must attack these problems head-on, and the best way to do that is by bringing in the Healthy Way team. Some signs of existing water problems in your home can include:

Our clients trust us because we are honest, hardworking, and efficient with every job we perform. We understand that no two basement waterproofing jobs are the same, which is why we will never give you a quote using a “cookie-cutter” approach.

Basement Waterproofing in Tinton Falls

Healthy Way has been providing the most trusted, effective basement waterproofing in New Jersey since 2007. Waterproofing your basement is crucial to protecting the value of your home and the safety of your family. That is why we only employ the best, brightest, fully-certified experts, who will treat your home like it was their very own. Taking shortcuts just isn’t in our nature. We use innovative technology and time-tested techniques to discover and solve your basement’s water-related problems.

Because basement wall leaks and water seepage are often caused by structural issues, external waterproofing is required. While some companies only seal the interior walls of your basement, Healthy Way goes the extra mile to fix your water issues inside and out. That way, your basement leaks stop for good.

Once we find the root of the water issues in your basement, we will get to work on a custom-designed solution that will exceed your basement waterproofing needs.

Our basement waterproofing services in New Jersey help prevent the following problems:

Don’t wait to address the moisture developing in your basement – call Healthy Way today for a customized solution to your water seepage problems.

What Causes Moisture in Your Basement?

It’s easy to spot water leaking through a crack in your basement, but most homeowners don’t know that there is a potential for water issues without heavy rains or obvious signs of standing water. At Healthy Way, we try to educate our clients on the real causes of water in your basement. Here are two of the most common reasons why you might need basement waterproofing in Tinton Falls:

The “Clay Bowl” Effect

It might not be evident on the surface, but many basements are built in a below-grade dip, which is surrounded by backfill. Because backfill is made up of soil that was removed during foundation digging, it creates an empty shape or “bowl” effect. Once the foundation is finished, this loose soil is placed back around the foundation. Unfortunately, soil of this consistency is more absorbent and porous than the undisturbed soil around it, which is hard-packed and less porous. When rain or thunderstorms occurs, the soil closest to your home becomes saturated, putting pressure on your basement walls.

Hydrostatic Pressure:

This kind of pressure affects homeowners with property built below the water table or on a hillside where water runs down a hill. When the soil around your foundation becomes saturated, it will expand and put intense pressure on the walls of your foundation and basement. This pressure can create cracks, giving water an easy route into your basement.

How Healthy Way Solves Your Basement Waterproofing Needs

Having a wet basement not only puts your health at risk, it lowers the value of your home and makes it more difficult to sell. The good news? We offer a number of waterproofing services and products to solve your problems fast. A few of our solutions include:

When you use Healthy Way for basement waterproofing in New Jersey, you can rest easy knowing that all our systems come with a written, lifetime warranty. This warranty is transferrable, meaning you can re-establish your home’s value and give future owners confidence knowing that their new home is protected.

The Healthy Way Basement Waterproofing Process

Because every home is different, your basement waterproofing solution could be vastly different than that of your next-door neighbor. Many factors play a part when it comes to keeping your basement dry and safe for living. As a general rule, we approach each issue with a “prevention over repair” mindset. By taking this stance, we give our clients a more cost-effective, long-term resolution. We’re not in the business of putting a “Band-Aid” on your water problem – we want to fix your issue completely, so you don’t have to worry about recurring problems. Our effective basement waterproofing systems include a mix of the following strategies:

Interior Waterproofing

Interior waterproofing methods usually start with our team ensuring that any holes or cracks in your basement floors, walls, and windows are sealed properly. Sealing cracks in your basement is an important first step since this is usually the first place where water can enter your home. Our sealants keep your basement dry and help prevent more moisture from finding its way into your home. Interior waterproofing strategies like these also help lower humidity levels in your basement. While sealants and other interior waterproofing strategies help correct initial issues, they don’t usually solve the underlying problem causing leaks in your basement. Those issues are most often found outside your home.

Exterior Waterproofing

Once our team is finished with your interior waterproofing, we will move to the exterior of your home. Waterproofing the outside of your home is often a more complex, nuanced goal. Because of the difficult nature of exterior waterproofing, we recommend you consult with our team of professionals before tackling the job on your own. Generally speaking, our team beings the outdoor waterproofing process by excavating the soil around your home’s foundation. Once we remove the soil surrounding your foundation, our experts will apply a polymer-based sealant to any cracks we discover. This sealant is a long-term solution and should remain intact for the life of your home. While the Healthy Way team solves your outdoor moisture problems, we will also check your downspouts, to make sure they aren’t clogged. An inefficient gutter system does a poor job of directing water away from your home’s foundation, which can cause more moisture to seep into your basement over time.

Drainage Systems

One of the most common reasons that people need basement waterproofing in cityname is because they have a poor drainage system. A proper drainage system is paramount in keeping your basement dry and your family safe. These systems are meant to direct water away from your home and come in many forms, from French Drains to simple systems like ground soil. If you’re thinking of installing a complex drainage system, save yourself some time and check the soil around your foundation first to make sure it isn’t retaining moisture. If a more complex system like a sump pump is required, it’s best to work with certified professionals like those at Healthy Way, to make sure your drainage system is installed correctly.

Which Waterproofing Solution is Right for Me?

Because every home is different, it’s hard to say what kind of waterproofing solution is right for your situation. Most homeowners require a combination of interior and exterior waterproofing. There are dozens of factors that come into play when it comes to waterproofing your home, so the answer to your problem may be different than your neighbor’s. The good news is that Healthy Way is fully equipped to handle whatever moisture issue you’re having. We will work tirelessly to make certain your basement is dry, mold-free, and safe to enjoy. That way, you can get back to living life rather than worrying about mold growth or foundation damage.

Get it Done Right, the First Time

Other companies may offer temporary or partial solutions. At Healthy Way, we believe in correcting the problem completely, so you save money and have long-term peace of mind. Our goal is to fix your problem to prevent it from coming back, or we won’t do the work!

 If you require quality basement waterproofing, it all starts with a FREE inspection from our certified waterproofing experts. We will take as much time as you need to find your problem, develop a solution, and walk you through our process step-by-step.

Don’t let water leaks and foundation damage create a dangerous environment in your home; contact the experts at Healthy Way today!

Latest News in Tinton Falls

Seabrook Opens New Memory Care Neighborhood

Program provides specialized, person-centered care in a safe, comfortable, and nurturing setting. Seabrook, a distinctive Erickson Senior Living-developed and managed community in Tinton Falls, New Jersey, has just opened its new Memory Care Neighborhood. This opening supports the community’s lifecycle renovation plan that will further optimize operations and services f…

Program provides specialized, person-centered care in a safe, comfortable, and nurturing setting.

Seabrook, a distinctive Erickson Senior Living-developed and managed community in Tinton Falls, New Jersey, has just opened its new Memory Care Neighborhood. This opening supports the community’s lifecycle renovation plan that will further optimize operations and services for current residents and future residents.

In alignment with this lifecycle renewal plan, renovations to further enhance services are now also underway in the Memory Care Neighborhood, which are projected to be complete by the fall of 2021. The same quality care will be offered within the neighborhood and robust programming will continue to support existing and new memory care residents during renovations.

"We are excited to add a memory care neighborhood to our community," said Executive Director Phil Jean. "This much-anticipated project allows us to offer an increased array of person-centered services that helps those we serve achieve optimum health. Our personalized care plans, holistic perspective, fabulous caregivers, and comfortable accommodations reflect a level of individualized service and care that is truly distinct in the New Jersey market."

Seabrook has also added the new Great Lawn with amphitheater to the community’s beautiful 98-acre campus and recently completed modern renovations to the Town Square Clubhouse and opened its fourth dining venue, the Essex Pub, in its independent senior living neighborhood

The Seabrook memory care program provides specialized, person-centered care in a safe, comfortable, and nurturing setting. Each memory care resident enjoys the comfort of their own private apartment with a private half-bath. Amenities include a convenient on-site medical center, access to outdoor areas, family-style dining, homelike living room, and purposefully designed activity spaces. A team of compassionate caregivers provides a full range of assistance and care that focuses on and reinforces the unique strengths and preferences of each resident in an environment that feels like home. Staff work with each resident to plan a meaningful day based on their individual interests, habits, and routine. Residents enjoy a range of programming designed to promote independence.

In addition to independent senior living and memory care, Seabrook offers inpatient and outpatient rehabilitation, assisted living, and long-term nursing care. Seabrook’s standard of excellence for the provision of health care and commitment to meeting the individual needs of residents is well-known in the senior living marketplace. Most recently, Seabrook continuing care neighborhood earned a high-performing rating by U.S. News & World Report for its short-term rehabilitation services. Seabrook was also voted the "Best Adult Community" by Asbury Park Press readers for four consecutive years. In addition, its continuing care neighborhood was awarded second place as one of the "Best Assisted Living" communities.

Call 732-643-2060 to schedule a personal visit to Continuing Care at Seabrook or request a brochure.

About Seabrook: Seabrook, one of 21 continuing care retirement communities developed and managed by Erickson Senior Living, is situated on a scenic 98-acre campus in Tinton Falls, New Jersey. The not-for-profit community of more than 1,400 residents and 750 employees is governed by its own board of directors, affiliated with National Senior Campuses, Inc., who provide independent financial and operational oversight of the community. Additional information about Seabrook can be found at SeabrookCommunity.com.

IT consultants go for green cloud computing

IT consultants have begun to align with the emerging field of green cloud computing, debuting offerings that support corporate sustainability goals. Accenture this week released Green Cloud Advisor, an extension to its myNav tool that recommends cloud deployment approaches for customers. Green Cloud Advisor creates a baseline of an existing data center’s energy consumption and then eva…

IT consultants have begun to align with the emerging field of green cloud computing, debuting offerings that support corporate sustainability goals.

Accenture this week released Green Cloud Advisor, an extension to its myNav tool that recommends cloud deployment approaches for customers. Green Cloud Advisor creates a baseline of an existing data center’s energy consumption and then evaluates the green characteristics of public cloud options.

Meanwhile, ThoughtWorks, a software consulting firm based in Chicago, added Microsoft Azure support for its Cloud Carbon Footprint tool, an open source offering that’s part of the company’s Green Cloud Optimization service. Cloud Carbon Footprint already backs AWS and Google Cloud. In addition to Azure support, the tool also introduced the ability to estimate carbon emissions from networking and memory use in the cloud, ThoughtWorks said.

The consultancies are not alone in developing practices and tools around green clouds and sustainability challenges.

"Professional services firms are putting together a portfolio of services," said Abhijit Sunil, an analyst who focuses on sustainability for market research firm Forrester. Sunil cited French systems integrator Atos and management consultancy McKinsey & Co. as examples of other sustainability services providers. The latter company in April launched McKinsey Sustainability, a platform that aims to help organizations cut carbon emissions.

The consultants’ moves are in step with rising demand for sustainable technologies from enterprises, which increasingly view IT as a key source of carbon emissions. "Information and communications technology has a large carbon footprint and, therefore, it is in the spotlight for sustainability at this time," Sunil said.

Businesses are increasingly paying attention to green cloud computing, consulting executives contended.

"Green cloud optimization is still an emerging topic for many enterprises," said Dan Lewis-Toakley, green cloud lead for ThoughtWorks North America. "However, the level of awareness of cloud computing’s carbon footprint has grown rapidly over the last 12 months. As a result, we’ve certainly seen an increase in interest this year compared to last year."

Green cloud lead, ThoughtWorks North America

ThoughtWorks has experienced the most traction among digital natives such as startup and scale-up companies, particularly if sustainability is central to their brands, Lewis-Toakley said. "There has also been some interest among larger enterprises that have carbon neutral target dates and/or robust sustainability goals," he added.

Carbon-neutral objectives and other openly stated sustainability goals have put enterprises on the spot. Some seek help from consultants.

"[Companies] have publicly committed to the public and government — they have to achieve this," said Kishore Durg, who leads cloud-first global services at Accenture. "They actually reached out, saying, ‘Look, we have already made this commitment. What is it that [you] can do?’"

Customers seek outside help to accurately measure where they stand regarding carbon emissions. They’re asking consultants to advise them on what kinds of data to measure and what kinds of KPIs they should put in place, Sunil noted.

"They are looking for ways to understand where they are and where they should go," he said.

Sustainability and green cloud projects can exist as standalone efforts or as part of broader digital transformation initiatives. The integration of green cloud computing often depends on the progress customers have made in their digital transformation journeys, Lewis-Toakley said.

"Customers that might be further along — maybe because they have migrated to the cloud — are more likely to be in a position to prioritize green cloud optimization," he noted.

That said, companies with ballooning data center costs, and not as far on their transformational journeys, might also express interest in green cloud benefits. Such businesses could try to reduce cost and carbon emissions with a green cloud optimization strategy, Lewis-Toakley said.

For Durg, sustainability adds an extra dimension to cloud transformation. A financial assessment traditionally has been the main component. But adding sustainability and the sovereign cloud, which takes cross-border data migration into consideration, provides a wide-angle view of cloud adoption.

"With these dimensions, I think we are able to navigate the complexity that the clients have in making the right choice," Durg said.

This week’s transactions kept the focus on cloud services, with security, Salesforce and IT infrastructure the main areas of interest.

Market Share is a news roundup published every Friday.

Commvault Targets ‘Growing’ Partner Base With Metallic For MSPs, Consumption Pricing Incentives

Data protection software developer Commvault Wednesday moved to expand its reach into the MSP channel with an expansion of its channel program and new tiers aimed squarely at its MSP partners. The focus on MSPs extends Commvault’s existing Partner Advantage program to a part of the channel it hadn’t been specifically focused on, said John Tavares, vice president of global channels and alliances at the Tinton Falls, N.J.-based company. “Our partner base is telling us the business mix will shift to about 60 perc…

Data protection software developer Commvault Wednesday moved to expand its reach into the MSP channel with an expansion of its channel program and new tiers aimed squarely at its MSP partners.

The focus on MSPs extends Commvault’s existing Partner Advantage program to a part of the channel it hadn’t been specifically focused on, said John Tavares, vice president of global channels and alliances at the Tinton Falls, N.J.-based company.

“Our partner base is telling us the business mix will shift to about 60 percent from managed services,” Tavares told CRN. “We have a big and growing partner base in this market.”

The shift comes as MSPs are looking to tackle an ever-growing market for data protection-related services, Tavares said. He said that the total addressable market for Data Protection as a Service will reach about $15.3 billion this year, that Backup as a Service is slated to grow by about 19.8 percent this year and that Disaster Recovery as a Service should grow by 22.8 percent this year.

“So this is a big and fast-growing business and a shift in our customer base,” he said.

Commvault is responding with a simplification of its channel program aimed at helping MSPs get a larger part of that market, Tavares said.

This includes the introduction this year of an MSP-focused version of Commvault Metallic, the company’s first SaaS data protection technology targeting SMB customers, as opposed to Commvault’s mainstream data protection technology, which traditionally has been focused on enterprise customers.

Commvault Metallic for MSPs will be a SaaS-based MSP platform aimed at helping MSPs manage workloads whether on-premises or in public clouds, Tavares said. “We’re giving our partners tremendous flexibility in the hybrid cloud market,” he said.

Commvault introduced several other changes in its Partner Advantage program for MSPs.

The first is the introduction of a simple, two-tier program with consistent pricing, Tavares said It includes a Market Builder tier aimed primarily at MSPs and a Premier level aimed primarily the company’s aggregators. Aggregators centralize all necessary information about a service, execute the licensing and contract agreements, and sell access to licensing for these Commvault-powered services to their MSPs.

“This simplification is aimed at efficient pricing so we stay out of MSPs’ way when they go to market in either tier,” he said.

Commvault also built out a very broad technical enablement for its MSPs to provide expertise to help MSPs design offerings around the company’s products, Tavares said.

The company also has a new MSP portal, its first market development fund program for MSPs, and a new technical advisory board that includes MSPs, he said. Also new are automated billing, metering and other tools MSPs need, he said.

While Commvault Metallic already has consumption pricing, Commvault next year will also add new incentives specifically to help MSPs bring consumption pricing to customers, he said.

Commvault in February hired a new chief marketing officer, Isabelle Guis, from Salesforce, Tavares said. Guis has already put her DNA into the Commvault channel program for MSPs with a series of new customized campaigns for partners, he said.

Commvault has proven itself to be a good partner to MSPs looking to do Backup as a Service, said Craig Hurley, director of product management, managed services team, at Sirius Computer Solutions, a San Antonio-based solution provider with a growing focus on managed services.

“Commvault has a hybrid cloud message for MSPs,” Hurley said. “Customers with on-prem data are looking to leverage the cloud, and data protection is a key component to protect workloads in the cloud and to the cloud. I’m bullish on Commvault. They’re really focused on MSPs and are very much in line with what customers are looking for.”

The addition of consumption-based licenses and incentives to go with that is important for MSPs, Hurley said.

“Customers these days are looking to procure managed services with an Opex-based model,” he said. “Everything can be a service. The fact that Commvault has utility pricing and consumption-based pricing makes it easier to offer Opex to customers.”

Having a new program from Commvault that emphasizes Backup as a Service is increasingly important, Hurley said.

“With the increase in ransomware attacks, backups are increasingly customers’ last line of defense,” he said.

While Tavares was unable to say what percentage of Commvault’s revenue comes specifically from MSPs, he did say it is a “significant” number.

“This is one of the fastest-growing parts of our business,” he said.

Meet Caterer Extraordinaire Chef Covas

Lauren Van Liew, owner of Chef Covas Catering in Long Branch, has been daydreaming about parties on the Shore this summer—specifically, a welcome-to-the-party ritual she’d like to see take flight. “We would love to have it where people drop their masks in the garbage on the way in,” she says. Not everybody is ready for that, she realizes. But the two-time Food Network game show champion—she won Ch…

Lauren Van Liew, owner of Chef Covas Catering in Long Branch, has been daydreaming about parties on the Shore this summer—specifically, a welcome-to-the-party ritual she’d like to see take flight. “We would love to have it where people drop their masks in the garbage on the way in,” she says.

Not everybody is ready for that, she realizes. But the two-time Food Network game show champion—she won Chopped in 2016 and Supermarket Stakeout last year—does feel optimistic about the prospect of throwing parties that actually feel like parties again. “A lot of people have already started having get-togethers they weren’t able to have last year, like for birthdays and anniversaries,” she says. “I’m not going to lie and say we had an easy time of it during Covid. But things are picking up.”

Van Liew and her staff of nine specialize in hands-on catering. “I work one-on-one with you to customize everything and take care of every little detail, so it’s all really personal,” she says. If it’s a wedding, she’s not only supervising the serving of the salmon entrées at the reception, she’s also securing the flowers and the goodie bags. If it’s a barbecue, count on her for bibs as well as brisket—locally sourced, when possible, from regular partners like Beyond Organic Farms in Freehold, Lusty Lobster in Atlantic Highlands and Monmouth Meats in Red Bank.

Van Liew, 37, is a New Jersey native and a third-generation serious cook. Her parents, Amy and Al Covas, live in Tinton Falls; when she and her younger sister, Amanda Silva, were growing up, the family lived in Navesink. “We’re a big ethnic-Portuguese family,” she says. Her grandmother, Beatriz Matos, taught the girls how to make traditional Portuguese sweetbreads and soups when she was a kid. If Van Liew wanted one-on-one time with mom Amy, the best option was a hangout in the kitchen.

She loved it there. Just after she graduated Middletown North High School in 2001, Van Liew enrolled at New England Culinary School. That led to an internship at Las Vegas’s famous Bellagio, where she was the only woman in the kitchen and the quickest to be promoted. After culinary school, she landed a job managing the front of the house at Mare Oyster Bar in Boston. Two years after that, in 2007, she was back in New Jersey, working as a catering manager at Rutgers.

There, “my area was mostly the football team and events, and it was pretty great,” she says. But the urge to try her hand at a restaurant of her own had been tugging at her since childhood. In 2009, she quit Rutgers and opened the Chef’s Place, a New Brunswick diner. “We were a diner on steroids. Everything was homemade, and you didn’t just order French toast, you ordered the Belly Buster, which was brioche bread stuffed with bananas and Nutella, finished with homemade pecan caramel sauce and fresh whipped cream.”

No wonder Bill Van Liew, the bartender, fell in love with her. The couple married in 2012 and moved to Shrewsbury, where they are raising two boys, Logan, 10, and Gavin, 7. When Logan was born in 2010, they brought the baby to work, setting his vibrating chair on the diner’s freezer to soothe him when he got fussy. Ultimately, parenthood and slinging stuffed French toast didn’t mix. In 2012, she closed up shop and started Chef Covas Catering.

Van Liew’s TV stints and a more recent honor—she won the International Gastronomy Academy’s Chef of the Future award this year—are only the most visible proof that the world took notice. The ferocity of the chef shows tends to fit her personality. “I love a great, high-energy competition that keeps everyone on their toes,” she says. “There’s no sugar-coating with me. I’m loud and in your face, and I’m all business in the kitchen.”

Closer to home on the Shore, she has carved a reputation for parties that prioritize fun over fussiness. “Clambakes are huge for us,” she says. “Families will get together on LBI for vacation for a week, and we’ll put the whole thing together—clams, lobsters, stone crab claws. We put newspapers down on the tables and people go to town.” (Depending on the menu, clambakes cost $35 to $125 per person.) Barbecues are big, too. “Our grill cook shows up, and he or she will cook in your backyard for the event so you can actually enjoy the party.” (Barbecue rates range from $18 to $55 per person.)

The crowd doesn’t have to be huge. While the pandemic raged in 2020, Van Liew got creative with her clientele, pivoting to dinners for two delivered to residents of local 55-plus communities. “Those communities are huge, and a lot of times it’s just a husband and wife who don’t want to go to the supermarket or don’t want to cook just for two.” Scaling down was no sweat. “I’ve done parties for eight people and hundreds of people. One of my biggest strengths and weaknesses is that I never say no.”

With the lingering specter of Covid-19, Van Liew’s willingness to take on anything involves adding a layer of caution, especially if the host is anxious. That means tables set farther apart, hand-sanitizer stations and keeping the festivities outside as much as possible. For now, that is. As party season approaches, Van Liew is still dreaming of trash bins brimming with discarded masks, their liberated wearers lining up for cheeseburgers.

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Sign Posted At Shore, NJ Restaurant Is One I Never Thought I’d See In My Lifetime

I hope everyone got to live it up this weekend because the weather was GORGEOUS. I hit up Bar A for the first official Miller Lite Grotto Beach Bash of the Summer, spent hours at the beach and even got to enjoy a lovely dinner at the Crabs Claw Inn in Lavallette with my Mom and sister. Now let me preface this story by saying that I am a huge Crabs Claw fan and the events I am about to explain are not at the fault of the restaurant. …

I hope everyone got to live it up this weekend because the weather was GORGEOUS.

I hit up Bar A for the first official Miller Lite Grotto Beach Bash of the Summer, spent hours at the beach and even got to enjoy a lovely dinner at the Crabs Claw Inn in Lavallette with my Mom and sister.

Now let me preface this story by saying that I am a huge Crabs Claw fan and the events I am about to explain are not at the fault of the restaurant.

Listen to Nicole Murray middays on 94.3 The Point and download our free 94.3 The Point app.

Just trust me and read until the end

Upon arrival, the hostess told us it would be a 45 minute wait but to please, "not be furious if it is a little more or less than this estimation."

My family and I said: "Oh my gosh, of course!"

We took a seat outside, enjoyed multiple rounds of fresh mojitos while sitting outside waiting and even got to enjoy some live entertainment. (The guy is known as NGXB is and this guy can play piano like I’ve never seen)

The total wait was about an hour and 20 minutes. We had rum. It was fine.

When we sat down at our table, the restaurant was jumping!

Our server was clearly running around like a chicken with its head cut off. She was running here and then running there and then did a 360 to get this table their check…it was madness.

When we went to order, everything we wanted had already run out: fried calamari, lobster bisque, lobster and steamers.

I know: WHY GOD WHYYYYYYYYY?!?!

But really, it was okay. We were disappointed but then regrouped, ate our tushies off and the food was still delicious.

When I went to the bathroom, I had a bit of an "AH HAAA!!" moment because this is what I saw:

This message proves that management is well aware of the issues and they are trying to let customers know that this is not their typical level of expectations for customer service.

Staff shortages mean you have to deal with the people on-hand that you have – whether it is two or twelve.

With less people, less things can be getting done at once.

Not to mention, the pandemic is still interfering with restaurants getting the food and supplies they need to be properly stocked.

So is the face mandate lifted? Yes. Is the indoor capacity limit gone? Also yes.

But you and I both know that the side effects of the COVID-19 Pandemic are still very much alive and it will take a few months at least for things to start functioning as they previously were.

Moral of the story: PLEASE remain patient whenever you go out. This applies if you are going to any grocery store, any retailer, any restaurant, any bar etc.

As the unemployment payments return back to normal, people will return back to work which means that the entire world can start to go round at the same speed as we were used to.

We’ll get there.

But until then…patience is a virtue.

Thanks all in advance!\

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