Safeguards When Choosing a Contractor

Healthy Way is dedicated to maintaining ethical business practices and helping to educated consumers. Whether you choose Healthy Way or not please familiarize yourself with the following information prior to selecting your basement contractor.

Double Check their Insurance Coverage

One of the biggest problems facing the waterproofing and mold remediation industry is insurance. It is becoming more and more difficult to find insurance companies who are willing to offer coverage. Companies in our industry are being dropped every day. Another issue is that General Liability policies now have an exclusion for mold problems. Therefore, if you hire a company to resolve your issues and they cause or worsen a mold issue, they will have NO insurance to cover them unless they carry Pollution Liability insurance in addition. Please make sure that the company you retain to resolve your issues carries General Liability, Pollution Liability and Workmen's Compensation.

Get it in Writing

Many waterproofing contractors do not give their potential customer a detailed written estimate of the work being performed and the warranties, if any, that are included. This is done for two main reasons. First, the company knows their solutions and/or warranties are inferior to other companies. Secondly, the customer has a difficult time comparing "apples to apples". These companies tend to be the cheaper ones and want you to think that they are doing the same work as the more expensive ones. The Better Business Bureau recommends that all contractors leave a written estimate that details all of the work being performed, the warranties (if any) and the total cost. Don't accept a business card with a price on the back, a vague estimate, an oral promise or "I'll mail it to you when I get back to the office".